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SPECIFICATIONS

Operating Systems

• Red Hat / Fedora Linux
• Windows Server
• Solaris SPARC / x86
• Suse Linux
• Ubuntu / Debian Linux
• FreeBSD
• Mac OSX

Java (tm)

• Java 1.4
• Java 5/Java 6/Java 7

Transport

• JMS
• MQ Series
• Tibco
• Oracle AQ
• Web Services/SOAP
• FTP
• HTTP/HTTPS
• SSL/TLS
• Multicast
• IMAP
• In-Memory
• JBI
• JDBC
• SMTP/POP3
• RMI
• and More...

Integration

• Spring
• JBI
• EJB
• Salesforce.com
• Intalio BPM
• HiveMind
• GigaSpaces
• JavaSpaces
• JCA
• JNDI
• JOTM
• JTA
• PicoContainer
• Plexus

Web Services

• Apache Axis
• XFire
• REST
• SOAP
• WebMethods Glue

App Servers

• WebLogic
• WebSphere
• JBoss
• Apache Tomcat
• Geronimo
• Jetty
• JRun
• Oracle
• Resin

	Silver	Gold	Platinum
Software
Mule Software License	Yes	Yes	Yes
MuleHQ	Yes	Yes	Yes
Maintenance, Updates, Upgrades	Yes	Yes	Yes
Indemnification	N/A	Optional	Yes
Warranty	Yes	Yes	Yes
Support
Knowledge Base	Yes	Yes	Yes
Newsletters	Yes	Yes	Yes
Customer Portal	Yes	Yes	Yes
Documentation	Yes	Yes	Yes
Problem Resolution
Number of Incidents	10	40	Unlimited
Number of Contacts	1	2	3
Web Access	Yes	Yes	Yes
Phone Access	8x5 (M-F)	8x5 (M-F)	24x7
Max Initial Response Time	2 days	1 day	2 hours
Services
Remote Troubleshooting	N/A	Yes	Yes
Controlled Release Model	N/A	N/A	Yes
Performance Tuning Advice	N/A	Yes	Yes
Configuration and Migration Advice	N/A	N/A	Yes
Pricing
Per Server/Year	Buy Now	Buy Now	Buy Now